How do I operate the Shutoff valve on the Phyn Plus?

 

The shutoff valve on the Phyn Plus device can be operated using several methods.  The shutoff valve can even be operated manually in the event of a power outage.

Shutoff valve operation (on the Phyn App)

  • Launch the Phyn app on your phone
  • Tap the Menu icon in the upper left-hand corner
  • Tap the toggle switch at the bottom of the page
  • The shutoff valve will engage to stop water flow
  • The LED display will display a “blocked” display showing water flowing on one side and a red line showing that the water is blocked from the home water system
  • The Phyn App will display “Water is off”
  • Tap the toggle switch at the bottom of the page again
  • The shutoff valve will disengage and open to permit water flow
  • The LED display will show normal water flow
  • The Phyn App will display “Water is on”

Shutoff valve operation (on the Phyn Plus device, with electrical power)

  • Primary method:  Tap and hold the blue button 3 seconds.  (Alternate method – earlier Firmware:  Tap the blue button once)
  • The shutoff valve will engage to stop water flow
  • The LED display will display a “blocked” display showing water flowing on one side and a red line showing that the water is blocked from the home water system
  • Primary method:  Tap and hold the blue button 3 seconds.  (Alternate method – earlier Firmware:  Tap the blue button again)
  • The shutoff valve will disengage and open to permit water flow
  • The LED display will show normal water flow

Shutoff valve operation (on the Phyn Plus device, without electrical power)

  • Locate and remove the shutoff tool from the Phyn Plus device.
  • The shutoff tool works like a screwdriver to manually turn on or off the shutoff valve
  • Open the rubber grey panel on the bottom of the Phyn Plus device
  • Locate the slot showing a gold shutoff screw on the lower-left-hand corner
  • Carefully insert the end of the shutoff tool into the slot and engage the end of the tool with the gold shutoff screw
  • Turn counter-clockwise to turn on water to the home
  • Turn clockwise to turn off water to the home

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Or give us a call at (877) 749-6792

Support Hours: M-F 8am to 5pm PST