“Payment Not Completed” Error message – Unable to download iOS Phyn App from App Store

If the error message “Payment not completed” is displayed when attempting to download the iOS Phyn App from the App Store, that is an indication that you need to update the payment method associated with your Apple ID.

Follow the instructions provided by Apple to change this information directly on your iPhone or iPad, or through iTunes on your MAC or PC:

payment not completed error message

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Phyn Is Closed for the Martin Luther King Jr. Holiday

Phyn will re-open Tuesday,  January 18 at 8:00 AM PST

The answers to most common support issues can be found at the Phyn Help Center: https://www.phyn.com/help-center/

These include:

For Urgent Issues, You Can Email: help@phyn.com

  • Urgent Issues: No water to the home after following the instructions outlined above or a major water leak

Note: Emails of a Non-Urgent Nature Will Not Receive A Reply

Normal Support Hours are Monday through Friday from 8:00 am to 5:00 pm PST excluding major Holidays.

What can we help you with?

Or give us a call at (877) 749-6792

Support Hours: M-F 8am to 5pm PST