Phyn Plus Firmware Update Follow these steps to update the firmware of your Phyn Plus device: Launch the Phyn App Tap Menu > Account > Settings > Firmware Update If your Firmware is not on the latest version, the firmware update process will begin. The process will take approximately 5 minutes. If your Firmware is… Read more »
How to customize SMS Text and Push notifications In the Phyn App you can customize SMS Text and Push notifications. Launch the Phyn App Tap the Menu icon Tap Account > Settings > Notifications Select the types of notifications you wish to receive: Push and Text notifications Push notifications Text notifications Under Alert Settings you… Read more »
How to connect your Phyn Plus device to your Google Home device and use Google Assistant voice commands Starting with Phyn App software version 3.1.0, you can now connect your Phyn Plus to your Google Home device and Google Assistant! After you enable the Phyn Plus skill in the Google Assistant app on your smartphone,… Read more »
Phyn Plus can be installed indoors or outdoors, horizontally or vertically. The device cannot be installed in a location where it can be submerged.Install Phyn Plus on the main water distribution pipe immediately after the main shutoff valve and before connections or branches to any plumbing fixture(s) or other devices.Phyn monitors pipes that are located “after” or downstream of the unit.Fixtures or pipes, including irrigation or water softeners, that are located “before” or upstream of the unit will not be able to be monitored.Phyn Plus must be located within 15 feet of a 120V electrical outlet. We recommend using only an outlet equipped with a ground fault circuit interrupter (GFCI).
Android – Follow these instructions to setup your Phyn Account and Pair your Phyn Plus device to the NetworkTo begin the process, your device must be put into Pairing mode. You must first perform a Hard Reset to restore the device to factory settings. After the hard reset, the device will be in Pairing mode.
For security purposes, only the ESN is printed on the Phyn Plus device. The ESN and the MAC Address of the Phyn Plus are printed on a label attached to the blue envelope containing the Phyn Plus Homeowner guide.Note: If you cannot locate the envelope with the printed MAC address, you must disable MAC Address filtering on the router to complete the Phyn Plus device setup process.
If your Phyn device is unable to see your network SSID in the list of available Wi-Fi networks that is an indication that one these conditions may exist:The wireless network is down or offlineThe wireless router is online but needs to be rebootedThe network administrator has disabled SSID broadcast in the router settings
When changes are made to the Home Wi-Fi network, i.e. Network Password changed, Network Name (SSID) changed, Wi-Fi security Profile changed, etc. the Phyn Plus device will no longer be able to connect to the network. In the Phyn App, the device status will show “Offline”.The Phyn Plus device must be cleared of it’s old settings through a device reset and reconnected to the Phyn App and the Wireless Network.Follow these steps to reset the Phyn Plus device and reconnect it to the Phyn App and the wireless network.