Set-up and pairing

Wi-Fi connectivity

Understanding alerts

Shutoff valve

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Phyn

Smart Water Assistant

Phyn Plus

Smart Water Assistant

Popular Articles

Will the Phyn Plus work with any Wi-Fi router?
The Phyn Plus will work with any Wi-Fi router with a dedicated 2.4GHz network SSID and that can be configured to use either of these security profiles: WEP – Works,… Read More
Will the Phyn Plus work with a whole house water pressure booster pump?
The Phyn Plus will work in homes that have a whole house water pressure booster pump, like the Grundfos Scala2. The Phyn Plus will detect water usage events. However, because… Read More
Will Phyn Plus notify me in the event of a water leak?
The Phyn Plus device is designed to notify you in the event of unusual water usage that could potentially be a water leak. The Phyn Plus device will also notify… Read More
Will Phyn Smart Water Assistant work if my home is on a well?
Yes, Phyn will work if your home is on a well water system.… Read More
Will Phyn Smart Water Assistant work if I live in a condo or multi-unit dwelling?
Phyn Smart Water Assistant is meant for single family homes or other structures that are individually plumbed. Phyn can work in a condo or multi-unit dwelling if certain conditions are… Read More
Will Phyn capture usage and leaks in my irrigation?
Phyn will capture your irrigation use and monitor for leaks if your irrigation is after (or downstream) of your Pressure Regulating Valve (PRV) or if it is branched after the… Read More
When does the animation of water flowing in Phyn app appear?
  The water flow animation will appear in the Activity Monitor tab: ​When water is being used within your internal plumbing network When your water is turned on after having… Read More
Why does Plumbing Check send me an alert every time even though I know I don't have a leak?
If plumbing check sends you an alert, it is typically caused by one of two things: You have a leak that you are unaware of, potentially a pinhole leak in… Read More
Why does my water use show up as a range?
Phyn Smart Water Assistant uses the characteristics of the pressure change of your water to correlate the amount of water being used by a fixture. It therefore shows you a… Read More
Why did the Phyn Plus shut off my water after I received an unusual flow alert?
The Phyn Plus will shut off your water under the following circumstances: The Phyn Plus detects an unusual water usage event Phyn will send you an SMS and in-app Push… Read More

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