Phyn Plus can be installed indoors or outdoors, horizontally or vertically. The device cannot be installed in a location where it can be submerged.Install Phyn Plus on the main water distribution pipe immediately after the main shutoff valve and before connections or branches to any plumbing fixture(s) or other devices.Phyn monitors pipes that are located “after” or downstream of the unit.Fixtures or pipes, including irrigation or water softeners, that are located “before” or upstream of the unit will not be able to be monitored.Phyn Plus must be located within 15 feet of a 120V electrical outlet.  We recommend using only an outlet equipped with a ground fault circuit interrupter (GFCI).

You need to know the following information about your home wireless network.  You can obtain the information from the person who setup the Network:Network SSID (The network name, i.e. John’s Wi-Fi)Network PasswordSSID should be broadcast (not hidden)

There are two ways to purchase a Phyn Plus device:You can purchase a Phyn Plus device and have it installed through our installation partner, the Uponor Pro Squad. Find a Pro Squad Installer hereYou can also purchase Phyn Plus on the Phyn.com website and have your own plumber install the device

Android – Follow these instructions to setup your Phyn Account and Pair your Phyn Plus device to the NetworkTo begin the process, your device must be put into Pairing mode.  You must first perform a Hard Reset to restore the device to factory settings.  After the hard reset, the device will be in Pairing mode.

For security purposes, only the ESN is printed on the Phyn Plus device.  The ESN and the MAC Address of the Phyn Plus are printed on a label attached to the blue envelope containing the Phyn Plus Homeowner guide.Note:  If you cannot locate the envelope with the printed MAC address, you must disable MAC Address filtering on the router to complete the Phyn Plus device setup process.

If your Phyn device is unable to see your network SSID in the list of available Wi-Fi networks that is an indication that one these conditions may exist:The wireless network is down or offlineThe wireless router is online but needs to be rebootedThe network administrator has disabled SSID broadcast in the router settings

When changes are made to the Home Wi-Fi network, i.e. Network Password changed, Network Name (SSID) changed, Wi-Fi security Profile changed, etc. the Phyn Plus device will no longer be able to connect to the network.  In the Phyn App, the device status will show “Offline”.The Phyn Plus device must be cleared of it’s old settings through a device reset and reconnected to the Phyn App and the Wireless Network.Follow these steps to reset the Phyn Plus device and reconnect it to the Phyn App and the wireless network.

You can configure the following in the Account section of the Phyn app: Profile:

The Phyn Plus device does not support connections to Wi-Fi routers either set as “Open” or using the following wireless security protocols:Open Network: No network securityWEPWPA (any version)

The Phyn Plus will work with any Wi-Fi router that uses the 2.4GHz band and that can be configured to use either of these two security profiles:WPA2 Personal (aka WPA2-PSK, PSK2, WPA2-PSK (AES only ? not TKIP), WPA2-PSK/AES)WPA/WPA2 Personal (aka WPA/WPA2 Mixed mode, WPA/WPA2 PSK, WPA/WPA2 (TKIP/AES), PSK2-Mixed)