Set-up and pairing

Wi-Fi connectivity

Understanding alerts

Shutoff valve

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Popular Articles

The Phyn Plus will work with any Wi-Fi router with a dedicated 2.4GHz network SSID and that can be configured to use either of these security profiles: WEP – Works,… Read More
The Phyn Plus will work in homes that have a whole house water pressure booster pump, like the Grundfos Scala2. The Phyn Plus will detect water usage events. However, because… Read More
The Phyn Plus device is designed to notify you in the event of unusual water usage that could potentially be a water leak. The Phyn Plus device will also notify… Read More
  The water flow animation will appear in the Activity Monitor tab: ​When water is being used within your internal plumbing network When your water is turned on after having… Read More
The Phyn Plus will shut off your water under the following circumstances: The Phyn Plus detects an unusual water usage event Phyn will send you an SMS and in-app Push… Read More
Note: If you have turned off your water, Phyn will send this alert message once per day. This is normal behavior for homes where the water has been turned off.… Read More
If you are prompted to enter your Username and Password every time you launch the Phyn App on your Android Samsung, Pixel or Lenovo phone, follow these steps to resolve:… Read More
Customers experiencing this issue will experience all of the following: Activity Monitor in the Phyn App will show values for Temperature, Pressure and Flow Water Use Plus in the Phyn… Read More
The Phyn Plus device is always sending information on your water usage to the cloud. The water usage information is analyzed in the cloud by ML machine-learning algorithms to detect… Read More
The Phyn Plus works best with WPA2 (Wi-Fi Protected Access II) security protocol. WPA2 has been required on all Wi-Fi CERTIFIED products since 2006. The Phyn Plus supports connections to… Read More

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