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I need help to pair Phyn with the Google Pixel, Pixel 2 or Pixel 3
If you are unable to pair the Phyn device with either the Google Pixel, Pixel 2 or Pixel 3 device, upgrade to the latest Phyn App to resolve. If you are still unable to pair after upgrading to the latest Phyn App…
“Payment Not Completed” Error message – Unable to download iOS Phyn App from App Store
If the error message “Payment not completed” is displayed when attempting to download the iOS Phyn App from the App Store, that is an indication that you need to update the payment method associated with your Apple ID. Follow the instructions provided by Apple to change this information directly on your iPhone or iPad, or through iTunes on your MAC or PC
Do I have to enter a mobile phone number to set up my Phyn account on the Phyn app? Can I enter a landline phone number instead?
You must enter a mobile phone number when prompted during account setup. The Phyn App is designed to send messages to your mobile phone using both SMS and in-app push messaging. Such messaging requires that you are on a mobile phone and not on a landline phone. If you enter a landline phone number instead of a mobile phone number, an error message will be displayed.
Can I access my Phyn account on a computer?
Your Phyn account can only be accessed on an Android or Apple device (mobile phone or tablet) using the Phyn app. The Phyn app is available for download in the Apple App store and Google Play.
When does the animation of water flowing in Phyn app appear?
The water flow animation will appear in the Activity Monitor tab:When water is being used within your internal plumbing networkWhen your water is turned on after having been previously shut off either manually or through the Phyn App
I am asked for my username and password every time I launch the Phyn App on my Android Samsung, Pixel or Lenovo phone?
If you are prompted to enter your Username and Password every time you launch the Phyn App on your Android Samsung, Pixel or Lenovo phone, follow these steps to resolve…