The Phyn Plus just shut off my water. How do I turn my water back on?

Follow these steps to turn the water on from the Phyn App.

  1. Launch the Phyn App
  2. Tap the Menu icon in the upper left-hand side of the screen
  3. At the bottom of the screen tap the red x “Water is Off” icon
  4. “Switching on” will appear
  5. At the bottom of the screen a green check will appear and display “Water is On”

Cant find what you're looking for?

Phyn Is Closed for the Evening

Phyn will re-open Tomorrow at

8:00 AM Pacific Time

If you have a plumbing Emergency please call a plumber for assistance

The answers to most common support issues can be found at the Phyn Help Center:

These include:

For Urgent Issues, You Can Email:, response times will vary

  • Urgent Issues: No water to the home after following the instructions outlined above or a major water leak

Note: Emails of a Non-Urgent Nature Will Not Receive A Reply

Normal Support Hours are Monday through Friday from 8:00 am to 5:00 pm PST excluding major Holidays.

What can we help you with?

Or give us a call at (877) 749-6792

Support Hours: M-F 8am to 5pm PST