I need help to pair Phyn with the Google Pixel, Pixel 2 or Pixel 3

If you are unable to pair the Phyn device with either the Google Pixel, Pixel 2 or Pixel 3 device, upgrade to the latest Phyn App to resolve.

If you are still unable to pair after upgrading to the latest Phyn App, follow these steps:

  1. Go to Settings
  2. Apps & Notifications
  3. App permissions
  4. Storage permissions
  5. Scroll to Phyn
  6. Tap the toggle switch next to Phyn to turn storage permissions ON (By default the permission is turned OFF)
  7. Go to Settings
  8. Apps & Notifications
  9. App permissions
  10. Location permissions
  11. Scroll to Phyn
  12. Tap the toggle switch next to Phyn to turn location permissions ON (By default the permission is turned OFF)

Exit the Settings menu.  You should now be able to pair your Phyn device using the Phyn App on your Google Pixel

Cant find what you're looking for?

What can we help you with?

Phyn Is Closed for Independence Day

Phyn will re-open Tuesday, 05 July at 8:00 AM PST

The answers to most common support issues can be found at the Phyn Help Center: https://www.phyn.com/help-center/

These include:

For Urgent Issues, You Can Email: help@phyn.com

  • Urgent Issues: No water to the home after following the instructions outlined above or a major water leak

Note: Emails of a Non-Urgent Nature Will Not Receive A Reply

Normal Support Hours are Monday through Friday from 8:00 am to 5:00 pm PST excluding major Holidays.

What can we help you with?

Or give us a call at (877) 749-6792

Support Hours: M-F 8am to 5pm PST