What is “Away Mode” and how do I enable it on the Phyn Plus?

Away Mode is a feature that can be enabled on Phyn App v. 4.6.1 or higher.  Away Mode makes the Phyn Plus very sensitive and it will alert you if it notices any unexpected water usage activity.  It’s perfect for when you are out of town and there should be no ongoing water usage at your home.

Note:  If you enable Away Mode and also enable Auto Shutoff, be aware that if you have any appliances or fixtures that use water continuously for 1 minute or longer, such as whole home humidifiers, the Phyn Plus will detect that water usage, send you an alert and shut off your water.

Away Mode enabled

  • When Away Mode is enabled, an alert will be triggered if the algorithm detects continuous flow, at any flow rate, for 1 minute or longer.
  • “Phyn Alert for [home name]: A low flow was detected today at [time] while in Away Mode.”

Away Mode enabled and Auto Shutoff enabled

  • When Away Mode is enabled, and you have also enabled Auto Shutoff, an alert will be triggered if the algorithm detects continuous flow, at any flow rate, for 1 minute or longer and your water will be shut off.
  • “Phyn Alert for [home name]: A low flow was detected today at [time] while in Away Mode. Your water has been turned off.”

How to enable Away Mode

  • Tap the Menu icon in the upper left-hand corner of the screen
  • Tap Settings > Away mode
  • By default Away Mode is disabled and the toggle button will appear grayed out.
  • Tap the toggle button
  • When the color of the toggle button changes from gray to green, Away Mode is enabled.
  • When Away Mode is enabled a green icon will appear at the Activity Monitor screen showing “Away Mode On”

How to disable Away Mode

    • Tap the Menu icon in the upper left-hand corner of the screen
    • Tap Account > Settings
    • Tap the toggle button
    • When the color of the toggle button changes from green to gray, Away Mode is disabled.

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