What options can be configured in Account and Settings in the Phyn App?

You can configure the following in the Settings Menu of the Phyn app:

  • Account:
    • Name
    • Mobile Number
    • Email address
    • Password
    • System Units
      • Imperial
      • Metric
  • Home 
    • Address
    • Inventory – Update the inventory of the water using fixtures in your home – Tap Edit to add additional fixtures!
    • Plumber
    • Residents – Update the number of residents in your home
  • Device
    • Wi-Fi Settings
      • Wi-Fi Network – Change to a different Wi-Fi network – Note:  Turn off your existing network before proceeding
      • Antenna – Change from Internal to External Antenna
    • Notifications
      • Push and Text Notifications
      • Alert Settings
        • High Base Pressure
        • Device Offline
    • Firmware Update
    • Phyn Device Settings
      • Device Status:  Online / Offline 
      • Signal Strength:  Poor / Good / Excellent
      • Timezone
      • Firmware Version
      • MAC address
      • Serial Number
  • Away Mode
  • Auto Shutoff – Phyn Plus Only
  • Plumbing Check
  • Home Insurance Discount
  • Smart Home Integration
    • Amazon Alexa
    • Google Assistant
    • IFTTT

There are also Options for users to “Log Out” of their Phyn account and “Delete Device”.

Cant find what you're looking for?

Phyn Is Closed for the Evening

Phyn will re-open Tomorrow at

8:00 AM Pacific Time

If you have a plumbing Emergency please call a plumber for assistance

The answers to most common support issues can be found at the Phyn Help Center: https://www.phyn.com/help-center/

These include:

For Urgent Issues, You Can Email: help@phyn.com, response times will vary

  • Urgent Issues: No water to the home after following the instructions outlined above or a major water leak

Note: Emails of a Non-Urgent Nature Will Not Receive A Reply

Normal Support Hours are Monday through Friday from 8:00 am to 5:00 pm PST excluding major Holidays.

What can we help you with?

Or give us a call at (877) 749-6792

Support Hours: M-F 8am to 5pm PST